Get in touch with us:

Customer experience is very important to us. Emails will be responded to promptly with the exception to weekends and holidays. Customer Service is open Monday to Friday 9:00 am to 5:00 pm EST.

If you are reporting or inquiring about a BIBS product that was purchased in a store or via an online store, please contact the retail store with your receipt and date of purchase and they will promptly assist you with all exchanges and/or returns.

For all other inquiries we can be reached via email at: